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Carnival Cruise Line Unveils Booking Tool Upgrades

Apr 16, 2024
Cruise  Travel Agents  
Carnival Cruise Line Unveils Booking Tool Upgrades
Enhancements were made based on advisor feedback.
Credit: 2024 Stock Rocket/stock.adoble.com

Carnival Cruise Line has announced a series of upgrades to its online booking platform for travel advisors, GoCCL Navigator. These enhancements aim to streamline the booking process, providing advisors with improved tools and resources to enhance efficiency and overall experience, thereby supporting business and income growth.

Among the notable upgrades is a new design aimed at facilitating easier searching, viewing and comparing of offers. Fares will now be presented in a simplified list format so that advisors can easily review and compare key benefits and fine print details. Another new feature highlights when clients have garnered special offers on a sailing.

Advisors can also now book accessible staterooms directly through GoCCL.com, eliminating the need for an additional step of calling in for the request.

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Updates are accessible via both desktop and mobile devices, offering flexibility and convenience in booking.

"The latest updates on GoCCL.com are based directly on advisor feedback, and make it easier than ever to match clients’ needs with the perfect Carnival cruise to deliver exceptional service, all while saving valuable time by doing it quickly online,” said Adolfo Perez, senior vice president of global sales and trade marketing for Carnival Cruise Line.

The rollout of these enhancements began recently, with some travel advisors already experiencing the changes. Full accessibility is expected for all users by the end of the week.

Editor’s Note: This article was generated by AI, based on a press release distributed by Carnival Cruise Line.

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