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Travelers Struggle to Prioritize Sustainability Despite Good Intentions

Apr 22, 2024
Research  Sustainability  
Travelers Struggle to Prioritize Sustainability Despite Good Intentions
Although sustainable travel is important to 82% of Americans, 48% don’t prioritize it when planning trips.
Credit: 2024 Niki/stock.adobe.com (generated with AI)

As travelers increasingly recognize the importance of sustainable tourism, new research reveals significant challenges in translating awareness into action. According to a new study by Booking.com of more than 31,000 travelers across 34 countries, 82% of American travelers confirm that sustainable travel is important to them. However, nearly half (48%) admit it is not a primary consideration when planning trips.

The data uncovered a sense of weariness, with 32% reporting fatigue from constant climate change messaging. Alarmingly, 26% feel the environmental damage that has already been done is irreversible, and that their choices won’t make a difference. Furthermore, 25% don't believe climate change is as severe as portrayed.

“While the signals of consumer frustration should be a concern, it’s also a reminder to maintain our focus on the impactful work we know can make a difference not only for travelers, but for communities and destinations everywhere,” said Danielle D’Silva, head of sustainability at Booking.com.

The research highlights differing perspectives on responsibility. While 49% of Americans believe they can mitigate travel's social impacts, 32% see governments as key to addressing its economic effects and 42% view travel providers as pivotal for environmental factors. What’s more, 29% of Americans feel that governments are responsible for educating people on the impacts of tourism.

RELATED: How USTOA Is Working on a More Sustainable Future for the Travel Industry 

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Despite challenges, 74% of American travelers want to travel more sustainably in the next year, motivated by a sense of moral obligation (39%). Forty-two percent also say they feel guilty when making less sustainable travel choices, and 75% say they want to leave places better than when they arrived (up from 68% last year). Seeing an accommodation option that is labeled as more sustainable is appealing to nearly half of travelers (49%), but 65% agree that travel booking sites should use a consistent certification or label across the board, indicating a need for simple, clear communication that enables easy decision making.

RELATED: Intrepid Travel Will Provide Hotels With WTTC Sustainability Benchmarks 

On the other hand, the report also found that some travelers (26%) feel their travel time is too precious to prioritize sustainability in their decision-making, and not seeing sustainability in action as they travel makes their own choice to be responsible feel pointless for 31% of travelers.

Those who do adopt sustainable practices while traveling, however, report enhanced experiences, with 59% of Americans saying they are the best version of themselves when they do so. Of those who adopt sustainable behaviors, 97% value authentic local tours, 94% appreciate small businesses and 89% favor eco-friendly transportation.

“While many travelers have retained a sense of optimism and a desire to have a more positive impact, there is a critical opportunity for the industry to accelerate efforts to make those choices easier for everyone,” D’Silva said. “It’s important that we continue ensuring that more sustainable options are not only readily available, but also easy to trust and understand. That’s where we believe further education, clear and consistent standards, and credible third-party certification of legitimate sustainable practices across the travel experience can really help."

Editor’s Note: This article was generated by AI, based on a press release distributed by Booking.com.

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