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Emma WeissmannManaging Editor
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Jamie BiesiadaContributing Writer

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Travel Advisors, Are You Using the Right Tech Stack?

Feb 12, 2024
Podcasts  Technology  Training and Education  Travel Agents  Travel Trends  
Travel Advisors, Are You Using the Right Tech Stack?
Credit: 2023 Tori Halpin/Jenn Martins

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Travel advisors, are you stuck in the technological past? In this episode of Trade Secrets,  Brian Shultz, chief information officer for Cruise Planners, joins hosts Emma Weissmann and Jamie Biesiada to talk about the latest in tech offerings for advisors, game-changing generative AI use cases and tools that can save you both time and money. 

This episode is sponsored by Windstar Cruises.

Theme song: Sock Hop by Kevin MacLeod (License). See omnystudio.com/listener for privacy information.

Credit: 2023 Jenn Martins

 

Further Resources and Related Reading


Meet Cruise Planners’ Brian Shultz

Cruise Planners’ website and franchise site

Trade Secrets episode on generative AI: How Do I Use Generative AI to Improve My Travel Agency’s Workflow?

From TravelAge West:
WTTC Report: Artificial Intelligence Has the Potential to 'Revolutionize’ Travel and Tourism

How Travel Advisors Can Get Ahead Using Artificial Intelligence

From Travel Weekly:
Travel Takes on Generative AI
At Ensemble Event, Confronting the Emergence of AI in Travel

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Travel advisor Lorryn Langton’s poem, created with generative AI, made for a group headed to Puerto Vallarta and posted in their private Facebook page:

"T'was the night before Mexico, in the Midwest so cold, the women were bustling, their spirits so bold. With tequila in mind and pools to explore, they readied themselves for adventures galore.

Sunshine awaited, a tropical delight, a respite from winter, a warm welcome sight. Catamaran sailings and whale spotting too, an escape from the cold, a dream coming true.

The bags were all packed, passports in hand, visions of palm trees and white sandy land. To Mexico they'd go, leaving winter behind, A getaway to unwind, a paradise they'd find.

Spa time awaited, relaxation in store, A pampering session, leaving stress at the door. In the warmth of the sun, with a breeze so divine, They'd sip on cocktails, letting worries decline.

So, on the eve of departure, excitement so high, the women embraced, beneath the moonlit sky. To Mexico they'd journey, from the cold they'd break free, a holiday adventure, just as it should be."

Ask a Question on the Podcast

If you're a travel advisor with a question about the latest travel news, trends, best business practices or more, please call our hotline and leave a message at 201-902-2098 or send an email to tradesecrets@travelweekly.com.

About Your Hosts

Emma Weissmann is the Managing Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives — the highs and lows that make them human.

Jamie Biesiada is a Senior Editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors’ 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.

About the Show

Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, is where travel advisors ask — and answer — questions. On each podcast, our editors will ask a veteran travel industry insider to join them and field listeners’ questions. Topics will range from business advice to industry trends, history and more — as long as it’s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at www.travelagewest.com/podcasts/trade-secrets.

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